CRM Fundamentals
Price | $41.56 - $50.66
|
Rating | |
Authors | Scott Kostojohn, Mathew Johnson, Brian Paulen |
Publisher | Apress |
Published | 2011 |
Pages | 248 |
Language | English |
Format | Paper book / ebook (PDF) |
ISBN-10 | 143023590X |
ISBN-13 | 9781430235903 |
CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfully - including identifying goals, lining up the right people, planning projects, choosing software packages and consultants, managing the initial CRM implementation, and maintaining and evolving the program over time.
- Scott Kostojohn
- Mathew Johnson
- Brian Paulen
4 5 38
Similar Books
Exam Ref MS-900 Microsoft 365 Fundamentals
by Craig Zacker
Prepare for Microsoft Exam MS-900 - and help demonstrate your mastery of real-world foundational knowledge about the considerations and benefits of adopting cloud services and the Software as a Service cloud model, as well as specific options and benefits of Microsoft 365 cloud service offerings. Designed for IT professionals, Exam Ref fo...
Price: $32.17 | Publisher: Microsoft Press | Release: 2020
BlackBerry Development Fundamentals
by John M. Wargo
The BlackBerry smartphone is today's #1 mobile platform for the enterprise and also a huge hit with consumers. Until now, it's been difficult for programmers to find everything they need to begin developing new applications for BlackBerry devices. BlackBerry Development Fundamentals is the solution: the first single-source guide...
Price: $4.17 | Publisher: Addison-Wesley | Release: 2010
Microsoft Dynamics CRM 2011 Step by Step
by Mike Snyder, Jim Steger, Brendan Landers
The smart way to learn Microsoft Dynamics CRM 2011 - one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and...
Price: $7.73 | Publisher: Microsoft Press | Release: 2011
by Vinit Jain
Understand the fundamentals of the Wireshark tool that is key for network engineers and network security analysts. This book explains how the Wireshark tool can be used to analyze network traffic and teaches you network protocols and features.Author Vinit Jain walks you through the use of Wireshark to analyze network traffic by expanding ...
Price: $30.31 | Publisher: Apress | Release: 2022
by Nikhil Buduma
With the reinvigoration of neural networks in the 2000s, deep learning has become an extremely active area of research, one that's paving the way for modern machine learning. In this practical book, author Nikhil Buduma provides examples and clear explanations to guide you through major concepts of this complicated field.Companies su...
Price: $30.45 | Publisher: O'Reilly Media | Release: 2017
Microsoft Dynamics CRM 2015 Application Design
by Mahender Pal
Businesses can have their developers build complete apps or plug-ins and interfaces to suit their business needs. With the application of MS CRM, administrators can alter the content, layout, and business logic for each business use case. Businesses can choose to run Dynamics CRM on their own internal server or to link to web-hosted insta...
Price: $59.99 | Publisher: Packt Publishing | Release: 2015
Microsoft Dynamics CRM Customization Essentials
by Nicolae Tarla
Dynamics CRM is Microsoft's answer to customer relationship management. The platform's flexibility allows system customizers to enhance its functionality to map any kind of business and scale to any size.Through this practical guide, you will develop a vital and holistic understanding of the key features of Dynamics CRM. You wil...
Price: $44.99 | Publisher: Packt Publishing | Release: 2014
Building Dynamics CRM 2015 Dashboards with Power BI
by Steve Ivie
Dynamics CRM 2015 holds a wealth of information about customers and the sales pipeline, but sometimes leaves users with basic end-user reporting and dashboard options. Power BI is a great new tool for analyzing and presenting data, giving us the ability to dig deeper into the information. With the increased requests for real-time sales an...
Price: $44.99 | Publisher: Packt Publishing | Release: 2015