Learning ServiceNow, 2nd Edition

Administration and development on the Now platform, for powerful IT automation



Bookstore > Books > Learning ServiceNow, 2nd Edition

Price$49.99 - $62.26
Rating
AuthorTim Woodruff
PublisherPackt Publishing
Published2018
Pages388
LanguageEnglish
FormatPaper book / ebook (PDF)
ISBN-101788837045
ISBN-139781788837040
EBook Hardcover Paperback

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.

We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.




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