Optimizing Service Manager
Microsoft System Center
| Price | $220.05
|
| Rating |   |
| Authors | Thomas Ellermann, Kathleen Wilson, Karsten Nielsen, John Clark |
| Publisher | Microsoft Press |
| Published | 2013 |
| Pages | 86 |
| Language | English |
| Format | Paper book / ebook (PDF) |
| ISBN-10 | 0735683123 |
| ISBN-13 | 9780735683129 |
Microsoft System Center 2012 Service Manager is the only product that can integrate across most of the System Center suite and Active Directory. Service Manager is a fast and reliable product that can create and maintain a dynamic service management database to enable interaction across the organization, both inside and outside the IT department, making it a very compelling product to many organizations.
Over the last several years, more and more customers have implemented Service Manager, either independently or via Microsoft or a partner. Sometimes the project and product implementation are not as successful as they should be. Our objectives with this book are to provide you with a framework for planning and delivering a successful Service Manager project and to share some of our experiences and best practices when it comes to optimizing and maintaining your Service Manager environment.
- Thomas Ellermann
- Kathleen Wilson
- Karsten Nielsen
- John Clark
4 5 2
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