Design for How People Think

Using Brain Science to Build Better Products



Bookstore > Books > Design for How People Think

Price$28.49 - $56.99
Rating
AuthorJohn Whalen
PublisherO'Reilly Media
Published2019
Pages240
LanguageEnglish
FormatPaper book / ebook (PDF)
ISBN-101491985453
ISBN-139781491985458
EBook Hardcover Paperback

User experience doesn't happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services with an exceptional experience.

Corporate leaders, marketers, product owners, and designers will learn how cognitive processes from different brain regions form what we perceive as a singular experience. Author John Whalen shows you how anyone on your team can conduct "contextual interviews" to unlock insights. You'll then learn how to apply that knowledge to design brilliant experiences for your customers.

Learn about the "six minds" of user experience and how each contributes to the perception of a singular experience; Find out how your team - without any specialized training in psychology - can uncover critical insights about your customers' conscious and unconscious processes; Learn how to immediately apply what you've learned to improve your products and services; Explore practical examples of how the Fortune 100 used this system to build highly successful experiences.





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