by Jeff Sussna
Now that we're moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making - and keeping - promises to customers.To help you improve customer satisfaction and create p...
Price: $32.71 | Publisher: O'Reilly Media | Release: 2015
by Fabrizio Volpe, Alessio Giombini, Lasse Nordvik Wedo, Antonio Vargas
This book begins with the fundamental security-related tasks you should be aware of when working with Lync, before moving on to walk you through the authentication mechanisms. You will get hands-on experience with the steps required to integrate Lync with Office 365, Exchange, or trusted forests. You will explore how to use various tools such as the Bandwidth calculator, Lync resource kit tools, stress and ...
Price: $49.99 | Publisher: Packt Publishing | Release: 2015
Mastering Linux Network Administration 
by Jay LaCroix
Linux is everywhere. Whether you run a home office, a small business, or manage enterprise systems, Linux can empower your network to perform at its very best. Armed with the advanced tools and best practice guidance of this practical guide, you'll be able to mold Linux networks to your will, empowering your systems and their users to take advantage of all that Linux-based networks have to offer.Unders...
Price: $49.99 | Publisher: Packt Publishing | Release: 2015
Microsoft Application Virtualization Cookbook
by James Preston
With an ever-increasing number of applications being deployed in the workplace, Microsoft App-V 5 enables administrators to abstract these applications from clients, in turn reducing the time taken to complete the software deployment lifecycle. Part of the Microsoft Desktop Optimization Pack, App-V 5 centralizes the management of applications with a variety of deployment methods to suit each environment.Wit...
Price: $54.99 | Publisher: Packt Publishing | Release: 2015
by Guy Hart-Davis
Microsoft Office for iPad is here! So learn the tips, tricks, and get around the gotchas in Microsoft Office for iPad with Pro Office for iPad. This book shows you how you can become productive quickly by avoiding those annoyances and confusions and slow-me-downs that can happen when you start using Office with your fingers!Whether you plan to write a few letters or your dissertation, run your home office a...
Price: $36.17 | Publisher: Apress | Release: 2014
Pro Office 365 Development, 2nd Edition
by Mark Collins, Michael Mayberry
Pro Office 365 Development, Second Edition, is a practical, hands-on guide to building applications for the cloud with Office 365. Combine Office 365 features out of the box with custom code to make the most of what this increasingly powerful and flexible platform has to offer.As an Office 365 developer, you have an amazing range of technologies at your fingertips. Build custom SharePoint apps in Visual Stu...
Price: $49.99 | Publisher: Apress | Release: 2014
by Evan Stubbs
Your business generates reams of data, but what do you do with it? Reporting is only the beginning. Your data holds the key to innovation and growth - you just need the proper analytics. In Big Data, Big Innovation: Enabling Competitive Differentiation Through Business Analytics, author Evan Stubbs explores the potential gold hiding in your un-mined data. As Chief Analytics Officer for SAS Australia/New Zea...
Price: $38.24 | Publisher: Wiley | Release: 2014
by Gregory J. Touhill, C. Joseph Touhill
Practical guide that can be used by executives to make well-informed decisions on cybersecurity issues to better protect their business.Emphasizes, in a direct and uncomplicated way, how executives can identify, understand, assess, and mitigate risks associated with cybersecurity issues; Covers 'What to Do When You Get Hacked?' including Business Continuity and Disaster Recovery planning, Public R...
Price: $70.81 | Publisher: Wiley | Release: 2014
Surface For Dummies, 2nd Edition
by Andy Rathbone
Microsoft's Surface tablet has the features and personality you're looking for, with a robust environment for business computing that doesn't skimp on fun. Surface for Dummies, 2nd Edition explains how Windows 8.1 Pro and Windows RT differ, and helps you decide which Surface model is best for you. Step by step, this book walks you through both the hardware and software features of the Surface...
Price: $5.99 | Publisher: Wiley | Release: 2014
Pro Exchange 2013 SP1 PowerShell Administration
by Jaap Wesselius, Michel de Rooij
Pro Exchange 2013 SP1 PowerShell Administration is your one-stop resource for both basic and advanced administration of Exchange Server 2013 Service Pack 1 and Exchange Online, Microsoft's best-selling hosted Exchange service.The industry shift that is currently happening toward 'the cloud' is not just about hosting your applications somewhere else. It's also driving automation and stand...
Price: $31.12 | Publisher: Apress | Release: 2014